Leading Change
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Redefining Health Care: Creating Value-Based Competition on Results
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To Err Is Human: Building a Safer Health System
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Financial Management of Health Care Organizations: An Introduction to Fundamental Tools, Concepts, and Applications
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Crossing the Quality Chasm: A New Health System for the 21st Century
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Delivering Health Care in America: A Systems Approach, Third Edition (Delivering Health Care in America: A System Approach)
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Continuous Quality Improvement in Health Care
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass Business and Management Series)
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Essentials of Accounting and Post Test Booklet 8 (8th Edition)
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Statistical Quality Control Using Excel
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Spreadsheet Modeling and Decision Analysis (with CD-ROM and Microsoft Project 2003 120 day version)
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Escape Fire: Designs for the Future of Health Care
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Applying Quality Management in Healthcare: A Process for Improvement
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Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
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Curing Health Care: New Strategies for Quality Improvement
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Patient Safety: Achieving a New Standard for Care
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Health Policy and Politics: A Nurse's Guide
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An Introduction to Quality Assurance in Health Care
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Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies
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The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors
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How to Use Control Charts for Healthcare
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Restructuring Health Care: The Patient-Focused Paradigm (Jossey Bass/Aha Press Series)
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Accountability Through Measurement: A Global Healthcare Imperative
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Statistical Process Control for Health Care
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Measuring Outcomes
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