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Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care
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The Healthcare Quality Book: Vision, Strategy, and Tools
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Understanding Patient Safety (LANGE Clinical Medicine)
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Crossing the Quality Chasm: A New Health System for the 21st Century
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Human Error
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Wall of Silence: The Untold Story of the Medical Mistakes that Kill and Injure Millions of Americans
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INTERNAL BLEEDING: The Truth Behind America's Terrifying Epidemic of Medical Mistakes
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Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies
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On The Edge: Nursing In The Age Of Complexity
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The Best Practice: How the New Quality Movement is Transforming Medicine
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Improving Healthcare Quality and Cost with Six Sigma
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How Doctors Think
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Patient Safety: Achieving a New Standard for Care
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Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century
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Organizational Diagnosis: A Workbook Of Theory And Practice
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The Best Practice: How the New Quality Movement is Transforming Medicine
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Curing Health Care: New Strategies for Quality Improvement
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Achieving Safe And Reliable Healthcare: Strategies And Solutions (Management Series)
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Keeping Patients Safe: Transforming the Work Environment of Nurses
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The Richard and Hinda Rosenthal Lectures 2003: Keeping Patients Safe -- Transforming the Work Environment of Nurses
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Preventing Medication Errors: Quality Chasm Series
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